Is BMTC Listening!!

Exploring  BMTC 

One after the other complaints keep on flowing by people who face difficult situations while travelling by BMTC (Bangalore Metropolitan Transport Corporation)!! The BMTC officials who are urging the people to use public transport and avoid travelling by auto-rickshaws and private transport...but are failing to keep this up!!! Many people have a horrible time dealing with BMTC conductors and drivers; even if people complain there is no action taken what so ever by the BMTC officials. It is also learnt that many help-line telephone numbers which are displayed on the buses (which help people to register complaints or find out various bus routes) are "non- existent" and the best part is that the BMTC officials haven't even found it necessary to inform the public about the change in numbers!!  Well its time that the BMTC officials realize their duties and "listen" to the grievances of the passengers!!!